Our Services

Telecoms

A cloud-native phone system with no servers, no hardware, and no hassle — just one platform that works on every device, from anywhere.

What We Offer

Linc Cloud — Built for Business.

Linc Cloud is our cloud-based VoIP phone system that transforms business communications with flexible, scalable connectivity across all your locations. No servers, no legacy hardware, no complexity — just seamless fixed and mobile communication that scales instantly and updates automatically.

One consistent experience across desk phones, mobiles, desktops, and browsers. Your team stays connected and professional wherever they're working, with improved customer service and seamless collaboration across multiple locations. We also offer Business Mobiles through our strong partnerships with leading mobile networks — the most competitive prices, with everything handled on your behalf to make mobile telecom management simple and stress-free.

Cloud phone system

Everything Your Business Needs

From desk phones to mobile apps, call routing to real-time analytics — one platform covers your entire business communications setup.

Linc Cloud Phone System

Fully software-based with no on-site servers or hardware. Add users, lines, and features instantly — automatic updates delivered with zero downtime.

Any Device, One Experience

Native apps for iOS, Android, Windows, Mac, and browser — one number, one login, one consistent experience across every device your team uses.

Visual Call Flow Builder

Design your call routing with a drag-and-drop interface. Build IVR menus, time-based rules, and intelligent caller ID routing in minutes — no engineer required.

Call Queuing & IVR

Keep callers informed with professional hold music and queue positions. Custom multi-level IVR menus ensure every call reaches the right person.

Call Recording & Compliance

Native call recording stored securely to cloud storage. Searchable, accessible from anywhere, and built to meet your compliance obligations.

Advanced Analytics & Wallboards

Customisable real-time dashboards with SLA monitoring, smart metric alerts, and unified inbound and outbound call statistics across all your teams and queues.

CRM & Teams Integration

Connect with Salesforce, HubSpot, Pipedrive, Microsoft Teams, and Slack. Click-to-dial, automatic call logging, and real-time phonebook sync included.

Secure, Resilient Infrastructure

UK-hosted, load-balanced, and built for enterprise scale. Calls automatically reroute on failure — keeping your business reachable no matter what happens.

Single Sign-On & Open API

SSO with Microsoft and Google environments, plus an open API for custom integrations. Connect to PowerBI, BigQuery, and your existing business tools.

Business Mobiles

Competitive mobile plans through our strong network partnerships — we handle everything with the networks on your behalf, making business mobile management simple and stress-free.

Why Choose Linc

Telecoms You Can Rely On

  • UK-built, UK-hosted, and UK-supported — no offshore delays, no compliance headaches
  • Works on desk phones, mobiles, laptops, and browsers — no extra hardware needed
  • Keep your existing numbers or get new local, national, or 0800 numbers
  • Automatic feature updates with zero downtime or redeployment
  • Local engineers for installation and hands-on support — not remote-only helpdesks
  • Flexible contracts with no unnecessary lock-ins
9,000+
Active clients across Wales & the UK
98%
Client retention rate
35+
Years in business technology
24/7
Support and monitoring available

Ready to upgrade your business telecoms?

Get a free, no-obligation quote from our team today.

Get in Touch